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People Operations Associate, Nigeria - Remote


People Operations Associate, Nigeria - Remote

Branch International


Job details

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Full Job Description

Branch Overview

Imagine a world where every person has improved access to financial services. People could start new businesses, pay for their children’s education, cover their emergency medical bills – the possibilities to improve life are endless.

Branch is a global technology company revolutionizing financial access for millions of underserved banking customers today across Africa and India. By leveraging the rapid adoption of smartphones, machine learning and other technology, Branch is pioneering new ways to improve access and value for those overlooked by banks. From instant loans to market-leading investment yields, Branch offers a variety of products that help our customers be financially empowered.

Branch’s mission-driven team is led by the co-founders of and one of the earliest product leaders of PayPal. Branch has raised over $100 million from leading Silicon Valley investors, including Andreessen Horowitz (a16z) and Visa.

With over 32 million downloads, Branch is one of the most popular finance apps in the world.


About the role

We are looking for a passionate and self-driven People Operations Associate who loves contributing to multiple pillars of People Operations, excels at building and improving processes, and wants to make an impact on employee experience. In this role, you will be a key player in supporting HR programs and initiatives that will help Branch continue to build a world-class team and drive employee experience across the globe.

You will be involved in providing a cohesive working environment for Branch staff, be part of a core team supporting culture and people practices at Branch, and support business growth through the recruitment of talented individuals! communicating with precision, developing trust, and leading with integrity is critical to success, as is the ability to navigate multiple priorities with attention to detail and a service-oriented approach.


Here are some things you’ll do

  • Serve as a culture champion for Branch by designing and implementing employee engagement initiatives. You will own and come up with innovative ways to keep the work environment efficient, fun and conducive for all and elevate Branch’s values in the Nigeria office
  • Create periodic surveys to measure employee satisfaction and moral, reviewing survey results and helping management create action plans based on survey findings
  • Admin Management: Manage the office and keep track of office needs spending that will inform inputs to the company-wide budget
  • Vendor & Invoice management; Supervise the vendors associated with proper running of the Lagos office and process invoices in a timely manner
  • Assist with the recruitment lifecycle from sourcing and scheduling to closing, while ensuring a positive and efficient experience for all candidates
  • Assist with ad-hoc People Operations tasks and generalist responsibilities as needed

Minimum Requirements

  • 2-3 years HR experience, in a high-growth tech start-up
  • Detail-oriented, communicative, inquisitive, and able to work with a global team
  • Autonomous, proactive, and comfortable owning a project from start to finish
  • Entrepreneurial, scrappy, analytical and able to wear many hats

Preferred Requirements

  • Experience in employee engagement and admin management
  • Have intermediate Microsoft Office skills
  • Have strong documentation skills

Benefits of Joining

  • Work in a mission-driven, global, fast-paced and entrepreneurial environment
  • Competitive salary and equity package
  • A collaborative and flat company culture
  • Remote first, with the option to work in-person occasionally
  • Fully paid life and health insurance benefit with Axa Mansard (Platinum plan)
  • Work-life balance is not a myth, we offer a generous paid leave policy comprising; 28 days annual leave, 30 days sick leave, bereavement leave and periodic mental health days
  • Fully paid parental leave - 6 months maternity and 3 months paternity leave
  • Pension Benefit
  • Monthly WFH stipend alongside a one time home office set-up budget
  • We believe learning should never stop and so we provide a $500 stipend annually towards learning and development irrespective of role, title or tenure
  • Discretionary trips to our offices across the globe, with global travel medical insurance
  • Team meals and social events (Hybrid for now)
  • Flexible working hours
  • Opportunity to work and interact with a global team

We’re looking for more than just qualifications - so if you’re unsure that you meet the criteria, please do not hesitate to apply!


Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law.


Click here to apply :source

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